Terms of Service
Effective Date: 03/21/2025
Welcome to Better Health. By using our website, services, or communications, you agree to the following Terms of Service. If you do not agree, please do not use our services.
1. Services Provided
Better Health specializes in helping individuals and families find Affordable Care Act (ACA) health insurance, dental, vision, and supplemental health plans.
2. Eligibility
You must be at least 18 years old to use our services. By submitting your information through our website, you confirm that all details you provide are accurate and truthful.
3. Consent to Communications
By submitting your information, you consent to receive communications from Better Health regarding health insurance options via phone calls, emails, AI-assisted calls, AI voice, AI SMS, AI voicemails, and AI-powered agents.
✔ Phone & Email Consent: By providing your phone number and/or email, you consent to receiving marketing and informational messages related to our services via live agents, automated dialing systems, AI-driven calls, and pre-recorded voicemails.
✔ Automated Communications (AI-Powered Contact Methods):
Better Health may use AI-powered voice systems, AI SMS, AI chatbots, and automated voicemail delivery to provide faster and more efficient communication. These automated systems may assist in:
- Providing plan details and eligibility confirmation
- Sending enrollment reminders and deadline alerts
- Facilitating customer service interactions
✔ SMS Consent (Text Messaging Program):
- Program Name: Better Health Alerts
- Message Frequency: 1–5 messages per month based on engagement
- Message Content: Health insurance updates, enrollment reminders, and special offers
- Opt-Out Instructions: Reply “STOP” to opt out at any time
- Support Contact: Reply “HELP” or contact us at [Your Customer Care Email & Phone]
- Message and data rates may apply per your carrier plan
✔ Your SMS consent is separate from email or phone call consent. Opting into SMS messages does not require you to opt into other communication channels.
4. Opt-Out & Unsubscribe
- Phone Calls & Emails: You may unsubscribe from marketing emails by clicking the “unsubscribe” link or requesting removal via phone or email.
- AI Voice & AI Voicemails: You may opt out of receiving automated communications by contacting [Your Business Contact].
- SMS Messages: You can opt-out at any time by replying “STOP” to any message.
5. Third-Party Services
Better Health may share your information with trusted insurance providers to help you find the best plan. However, we will not share your SMS opt-in data with third parties for marketing purposes unrelated to your services.
6. Limitation of Liability
Better Health is not responsible for:
- Errors in insurance provider policies
- Service interruptions caused by third-party communication platforms
- AI misinterpretations in automated responses
7. Changes to Terms
We may update these Terms of Service at any time. The most recent version will always be available on our website.
8. Contact Information
📞 Phone: (877) 410-0376
📧 Email: info@betterhealthins.org